Tuesday, July 23, 2013

Adobe Illustrator Font Samples

I have Adobe CS5. When using Illustrator, the drop down menu for fonts only shows the name of the font and not the sample. I tried changing it in the preferences but it still did not show the samples. After researching this problem on the internet, I know that I am not the only one having this problem. It was a problem in CS4 and Adobe did not fix it for the new version. I then contacted Adobe through their Help Chat and after waiting ten minutes for the tech. guy to get his act together and reading though his broken English, he finally told me that #1 he really couldn't talk to me since I didn't pay for extended service and #2 he was sorry I was having this problem but he couldn't help me. This is very frustrating. Adobe is the industry standard for professional graphic design software. We have to use their software because that's what our clients demand. One would think Adobe could get this issue fixed. One would also think they could afford to hire tech. support/customer support who speak English clearly.
The best solution I have come up with for this problem is to go to the following Adobe site. Obviously Adobe is aware enough of this problem to devote and entire interactive website to it but not willing or able to fix the problem in the software itself. You can go to this site and preview font samples, pick one you want and write down the name of it, go back to your illustrator project and look through the menu for the name of that font.  http://www.adobe.com/type/fontfinder/ Please leave a comment if you have come up with a better solution.


  1. Thank you for your post regarding this topic; I had been wondering about it myself. What you suggested as a solution worked great! :)

  2. So glad it helped you. Thanks for the nice comments.